Firestick not Working on TCL TV – Here’s the Fix

If you’ve recently acquired an Amazon Firestick or Fire TV and encountered issues when connecting it to your TCL TV, you’re not alone. The compatibility between these two brands can be a bit finicky, leading to error messages. Fortunately, there are workarounds to overcome this challenge and optimize your device’s performance. Take some time to explore online resources and set up the configurations correctly. This post provides comprehensive guidance to address the issue of Firestick not working on your TCL TV, ensuring you can make the most of your entertainment setup.

Firestick not working on TCL TV

If your Firestick isn’t working on your TCL TV, To resolve the issue, consider trying the following steps:

  1. Check Connection:
    Ensure that your Firestick is securely plugged into your TV. Confirm the HDMI connection is snug.
  2. Verify Input Settings:
    Check if your TV is set to the correct input for the Firestick. Select the corresponding HDMI input on your TV.
  3. Restart TV and Firestick:
    Restart both your TV and Firestick. Power off, wait a few moments, and then power them back on.
  4. Reset Firestick:
    If the problem persists, try resetting your Firestick. Navigate to the settings and look for the option to reset or restore to factory settings.
  5. Contact Amazon Customer Service:
    If none of the above solutions work, it’s advisable to get in touch with Amazon customer service for further assistance. They can provide specific guidance based on your device and situation.

By systematically going through these steps, you increase the likelihood of resolving the issue. If all else fails, reaching out to customer support ensures expert assistance tailored to your Firestick and TV setup.

Firestick not working on TCL TV
Firestick not working on TCL TV

How to Fix Firestick not Working on TCL TV

If you’re having trouble with your Firestick not working on your TCL Roku TV, there are a few things you can try to fix the issue.
First, make sure that your Firestick is properly plugged into your TV. If it is, then try restarting both your Firestick and your TV.
If that doesn’t work, try resetting your Firestick. To do this, go to Settings > Device > Reset and then follow the prompts.
Still, having trouble? If so, unplug your Firestick from your TV and plug it into a different power outlet. This can often solve any connection issues you may be experiencing.

Firestick not working on TCL Roku TV
Firestick not working on TCL Roku TV

Check Your Power Connection


When experiencing issues with your Firestick on your TCL TV, start by checking the power connection. Follow these steps:

  1. Power Cord Check:
    Ensure the power cord is securely plugged into both the Firestick and the outlet. Confirm the connection is firm and not loose.
  2. Outlet Verification:
    If the power cord is properly connected but the issue persists, try plugging it into a different outlet. This helps rule out potential problems with the current power source.

By systematically examining the power connections, you can address common issues related to power supply and potentially resolve the problem with your Firestick on the TCL TV.

Check HDMI Cables

Check HDMI Cables

When encountering difficulties connecting your Firestick to your TCL TV, follow these steps:

  1. HDMI Cable Check:
    Ensure HDMI cables are securely connected at both ends and free of damage. Confirm a snug fit to prevent connectivity issues.
  2. Port Switching:
    If the problem persists, try unplugging and replugging the HDMI cables into different ports on your TV. This helps troubleshoot potential issues with specific ports.
  3. Try Different HDMI Cable:
    Consider using a different HDMI cable altogether, as a faulty cable could be the source of the problem.
  4. Older TV Compatibility:
    For older TVs, some may lack sufficient bandwidth for 4K video. If applicable, explore Amazon’s Firesticks designed for compatibility with older TVs.
  5. Customer Service Assistance:
    If all else fails, reach out to customer service. Contact Amazon or the manufacturer of your device for expert assistance in troubleshooting the connectivity issue.

By systematically addressing each step, you increase the likelihood of resolving the connection problem between your Firestick and TCL TV.

Try a Different Smart Device

If your Firestick isn’t working on your TCL TV, If you’re facing compatibility issues with your Firestick on your TV, consider the following steps:

  1. Verify TV Compatibility:
    Check if your TV model is compatible with the Firestick. Attempt to connect a different smart device, such as a TCL or Chromecast, to see if it functions. If the alternative device works, the issue may be specific to the Firestick.
  2. Troubleshoot Firestick:
    If the problem is isolated to the Firestick, proceed to troubleshoot the device. Check connections, settings, and perform any necessary updates.
  3. Check TV Compatibility:
    If the other smart device also fails to work, the problem might be with your TV. Confirm if there’s a firmware update available for your TV. Manufacturers often release updates to enhance compatibility and address issues.

By systematically testing different devices and exploring firmware updates, you can narrow down the source of the problem and take appropriate steps to resolve compatibility issues between your Firestick and your TV.

Restarting both Firestick and TCL TV

When facing issues with your Firestick on your TCL TV, especially if the volume isn’t responding, follow these steps:

  1. Restart Both Devices:
    Try restarting both your Firestick and TCL TV. For the Firestick, press and hold the Home button for 5 seconds, then navigate to Settings > Device > Restart. For the TCL TV, go to Settings > System > Power > System restart.
  2. Power Cord Unplug/Replug:
    If the restart doesn’t resolve the issue, try unplugging the power cord from the back of the TCL TV. Wait for 30 seconds before plugging it back in. This process can help refresh the device and may address certain glitches.
  3. Troubleshooting Guide:
    If the problem persists, consult the troubleshooting guide for TCL TV problems for more detailed assistance. Manufacturers often provide comprehensive guides to address specific issues with their devices.

By systematically performing these steps, you can troubleshoot and potentially resolve issues related to your Firestick not working or volume unresponsiveness on your TCL TV.

Doing a Factory Reset

When all else fails and your Firestick isn’t functioning on your TCL TV, consider a factory reset as a last troubleshooting step:

  1. Perform a Factory Reset:
    Navigate to Settings > System > Advanced system settings > Factory reset on your TCL TV. Execute the factory reset and follow any on-screen prompts.
  2. Restart Your TV:
    After the factory reset, restart your TV and attempt to use your Firestick again.
  3. Check HDMI Cable and Power Source:
    If the issue persists, inspect your HDMI cable and power source. Ensure all connections are secure. Look for any signs of damage to the cable or the outlet where your TCL TV is plugged in.
  4. Verification:
    Confirm that your Firestick is properly inserted into the correct HDMI port on your TCL TV.

By systematically going through these steps, you can address potential software and hardware issues affecting the functionality of your Firestick on your TCL TV. If the problem persists, consider seeking assistance from customer support for both the Firestick and TCL TV.


Here are the FAQs about Firestick and TCL TV:

1. Q: Why is my Firestick not turning on when connected to my TCL TV?

  • A: Ensure the Firestick is properly plugged into a working USB port. Try different ports or power sources. Check the power cable and try it on another TV to rule out Firestick issues.

2. Q: I have a black screen when using Firestick on my TCL TV. What should I do?

  • A: Confirm HDMI connection, try a different port, and reboot both Firestick and TV. Test Firestick on another TV to identify the source of the issue.

3. Q: Why is there no sound when using Firestick on my TCL TV?

  • A: Check TV volume and audio settings on Firestick. Try a different HDMI cable/port. Test Firestick on another TV to troubleshoot audio problems.

4. Q: My TCL TV displays a “No Signal” message with the Firestick. How can I fix this?

  • A: Ensure HDMI cable is secure, try a different cable/port, and test Firestick on another TV to determine if the issue lies with the TV.

5. Q: The Firestick remote is not working with my TCL TV. What can I do?

  • A: Check remote batteries, remove obstructions, and try re-pairing by holding down the home button. Consider using the Firestick app on a smartphone.

6. Q: Why does my TCL TV keep buffering or freezing when using the Firestick?

  • A: Check internet connection, restart Firestick and router. Test streaming on another device to identify if the issue is with the Firestick or TV.

7. Q: My TCL TV and Firestick were working fine, but now the resolution seems off. How can I adjust it?

  • A: Adjust display resolution in Firestick settings, ensuring TV supports the chosen resolution. Test different HDMI ports or try Firestick on another TV if the problem persists.

Always refer to the user manuals for specific guidance and, if needed, contact customer support for both the TCL TV and Firestick.

Final Thought

We hope this guide helped you Get a Working Firestick on your TCL TV again. If you have any further questions, please don’t hesitate to contact us.

Thanks for reading our post about “Firestick not working on TCL TV – Here’s the Fix“.

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